Elevate Your Team's Email Efficiency with AI-Powered Customer Service
Managing team emails can be challenging, leading to missed communications and decreased productivity. Hiver simplifies this process by providing a shared inbox directly within your existing email platform. This ensures seamless collaboration, clear accountability, and faster response times—making it the best artificial intelligence software for email management.
Hiver is a powerful email management solution designed to help teams manage shared inboxes directly from their existing email accounts. Whether you use Outlook or Google Workspace, Hiver allows you to collaborate effortlessly, streamline your communication, and ensure nothing falls through the cracks.
Unleashing the Full Potential of Hiver
Hiver seamlessly integrates with your existing email platform, eliminating the need for external tools and reducing the learning curve for your team. By enhancing collaboration, Hiver allows team members to assign emails, add private notes, and track email statuses, ensuring clear accountability and more efficient communication. Its powerful automation capabilities streamline repetitive tasks such as email assignment and follow-ups, saving valuable time and boosting productivity. With built-in performance analytics, Hiver provides actionable insights into team performance, tracking key metrics like response times and email volumes to help businesses optimize workflows and improve customer interactions.
Ease of Use
A user-friendly interface that integrates directly with your existing email setup, allowing teams to start using Hiver instantly with minimal training.
Shared Inboxes
Centralized email management that ensures team-wide access to customer queries, support tickets, and sales inquiries, improving response efficiency.
Automation
Streamline repetitive tasks like email assignment and follow-ups, enabling teams to handle 50% more emails without increasing headcount.
Email Delegation
Assign emails to team members and track progress without leaving your inbox, reducing response time by up to 40%.
Email Notes
Add private, internal notes to emails for seamless team collaboration, eliminating unnecessary forwards and boosting productivity by 30%.
SLA and Business Hours
Set response time expectations to meet SLAs and manage email workflows more efficiently, improving customer satisfaction by up to 25%.
Why Choose Tangible?
As an authorized Hiver partner, Tangible Analytics Consulting specializes in integrating Hiver’s AI customer service software into businesses to streamline email workflows and enhance team collaboration. Our certified consultants provide customized implementation, ongoing support, and optimization to ensure you maximize the value of customer service AI software.
